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I TOOK VEHICLE in to Repair and Replace Thermostat and Gasket on 2003 Mercury Marquis ? They keep vehicle 2 days called me told me vehicle ok no Leaks Found ??? Vehicle sat at house over weekend not Driven Went out found a puddle of Anti Freeze on Pavement under...
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#1064348
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They promised to have new tires and nitrogen filled. said they were filled with nitrogen. Asked were they got them and it was pep boys, went to pep boys and they said they don't have nitrogen. Then was told we would get a key fob for key less entry and a spare key. 5...
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Anonymous
Scott

You do realize that 78% of the air we breath is NITROGEN, right? The rest is made up of oxygen (21%) and other elements (1%)....so yeah, technically they filled your tires wi...

Anonymous
Sharon

Guess I will never be shopping there.

1.3
I liked
  • Use to like them
  • But service and experiance this time was aweful
I didn't like
  • Lies
  • Dont care about you once signed contract
  • Service
#1049141
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My grandson who is special needs and a girl he knew for about 2 days wanted to move and needed a truck. They went with her 2004 Toyota Celica to Ole Ben Franklin. The company took the Celica which was in very good condition and traded them a truck which was dented on...
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1.0
I didn't like
  • Sell wrecks and take advantage of less fortunate
#955454
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Ben Franklin Motors - Thifes

Ben Franklin Motors
#1065610
1.3
Had to have the car towed to them after two days yea they took care of it after getting it home my wife opened the glovebox and found things missing called them about this and getting the run around
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Car Review

Ben Franklin Motors
#995631
I was talked into a car that I didnt want but the salesman said it was the only car on their lot within my price range. I went ahead and took it and one year prior to me buying this car there was a recall on the gasline. Terrible place to purchase a car. Like most salesmen their all liars!
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2009 Kia Spectra Review

Ben Franklin Motors
#966205
4.5
Sam helped me out a lot. Just when I thought it'd take me FOREVER to get a car, Sam gave me options to work with.
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Short Review for July 13, 2016

Ben Franklin Motors
#881610
I bought an 03 Cadillac CTS from the ole Ben Franklin on Kingston pike. I've had issues since day one and every time I take it in to service they give me the run around. I'm at my wits end and something needs to be done about this place
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I was a lifelong customer of sexton ford of Wartburg. And had always used their service department. I was hesitate to schedule an appointment for complete A/C repair. But after receiving a $1397 quote from RT CLAPP in oak ridge I decided to call ole Ben Franklin ford...
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5.0
I liked
  • Service dept at ole ben franklin ford
#912226
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My daughter was shopping for a car on her own. She was taken advantage of by Jamie and the car salesman. Knowing she was inexperienced in car buying, they sold her a Rogue. I noticed it made a loud noise and she said, "They told me Rogues are loud." A few days...
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Anonymous
Anonymous

I bought this sameCar and made them aware on the issue please contactMe 8644198720 white rogue with cvt transmission and clutches were going out

Anonymous
Anonymous

Sooo sooo true!

Product
#911741
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Ben Franklin Motors - Car Review from Brentwood, Tennessee
We sit for 5 hours when we got this car it was the only one they would show us. They waited till it started raining to even show it to us. They said they had 6 other cars but they was not on the lot we asked to go see them and they woukd never take us over to the lot....
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Product
#875328
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I have bought 3 cars from them in the past 4 months. Thanks to Robert the salesman and Frank in finance this was able i would recommend old ben franklin to anyone they will do anything to get you in a vehicle Thanks Robert and Frank .Greg E Seymour Tenn
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Anonymous
Anonymous

I feel the same way. Robert and Frank both worked hard to make sure i was happy with the contract and the truck i picked. They also helped keep my eyes from getting bigger tha...

4.3
#853491
Reply to reviews
Had recent experience with Ole Ben Franklin Motors in Knoxville. First, they have the personal and professional ethics of a New Orleans pimp. What they say bears precious little resemblance to what they do. Second, and more importantly, their business model is...
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#833705
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WE WERE TOLD THAT THEY COULD NOT RUN A CREDIT REPORT WITHOUT OUR PERMISSION...WHICH WAS NEVER GIVEN TO THEM, HOWEVER WE WERE TOLD THAT TO SAVE TIME, BEFORE WE LOOKED AT CARS, THAT WE HAD TO FILL OUT PAPERS...THEN WE WOULD LOOK. THE SALES MANE TOLD MY HUSBAND THAT THE...
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#831414
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First, watch the video I uploaded of the General Mangager Darrell at the Oak Ridge location either on here or on their Facebook. I bought an07 Jeep Wrangler about a month ago and it has had issues from day 1. The conversation you can see in my video is happening...
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1.0
#804984
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