Submit ›
or
2.4 Based on 13 reviews
Respond to your
customers
  • Customers like
    • Service dept at ole ben franklin ford 1
  • Customers don't like
      No items
Advanced
search
loading...
More Less

I was a lifelong customer of sexton ford of Wartburg. And had always used their service department. I was hesitate to schedule an appointment for complete A/C repair. But after receiving a $1397 quote from RT CLAPP in oak ridge I decided to call ole Ben Franklin ford of Wartburg. They gave me an estimate of $427.50 and that was with everything CLAPP offered! Well I scheduled a service and I am beyond happy with the service I received. They... Read more

Was this review helpful? 0 0

My daughter was shopping for a car on her own. She was taken advantage of by Jamie and the car salesman. Knowing she was inexperienced in car buying, they sold her a Rogue. I noticed it made a loud noise and she said, "They told me Rogues are loud." A few days later she was on a trip with her baby when the car broke down. She was able to drive it slowly home where she immediately took it back to the dealership. She was told their mechanic... Read more

Was this review helpful? 0 0

I bought an 03 Cadillac CTS from the ole Ben Franklin on Kingston pike. I've had issues since day one and every time I take it in to service they give me the run around. I'm at my wits end and something needs to be done about this place

Add comment

This place needs shut down,Darrell General sales manager, will lie,cheat,and steal inorder to sell a vehicle. As a previous contracter, these guys are the worse......RUN,RUN,RUN,RIP OFF ALERT...

Add comment
Ben Franklin Motors - Review in Dealers category from Brentwood, Tennessee
1 of 2

We sit for 5 hours when we got this car it was the only one they would show us. They waited till it started raining to even show it to us. They said they had 6 other cars but they was not on the lot we asked to go see them and they woukd never take us over to the lot. So we said forget it and got this one. After we got car we found out the car had been wreaked doors has waves init and bumper was screaped up noited it after the rain had stoped.... Read more

Was this review helpful? 0 0

I wasn't really sure about old Ben Franklin until a good friend of mine Marselous Johnson became employed there. I was in need of a car after my accident and he went above and beyond searching for the right car for me. I would recommend Marselous Johnson to anyone looking for a new ride!

Add comment

I have bought 3 cars from them in the past 4 months. Thanks to Robert the salesman and Frank in finance this was able i would recommend old ben franklin to anyone they will do anything to get you in a vehicle Thanks Robert and Frank .Greg E Seymour Tenn

Add comment

Had recent experience with Ole Ben Franklin Motors in Knoxville. First, they have the personal and professional ethics of a New Orleans pimp. What they say bears precious little resemblance to what they do. Second, and more importantly, their business model is ENTIRELY about exploiting economically vulnerable people. If you need a car now, have dodgy credit, and want to be treated fairly by good people who won't show contempt for you and your... Read more

Was this review helpful? 1 0

WE WERE TOLD THAT THEY COULD NOT RUN A CREDIT REPORT WITHOUT OUR PERMISSION...WHICH WAS NEVER GIVEN TO THEM, HOWEVER WE WERE TOLD THAT TO SAVE TIME, BEFORE WE LOOKED AT CARS, THAT WE HAD TO FILL OUT PAPERS...THEN WE WOULD LOOK. THE SALES MANE TOLD MY HUSBAND THAT THE CAR WE WERE INTERESTED IN, THEY WOULD GO OVER NUMBERS, AND THE NEXT DAY HE WOULD GO TO MY HUSBANDS PLACE OF BUSINESS-TELL HIM THE PRICE-AND THIS WAY HE COULD SEE IT IN THE DAY... Read more

Was this review helpful? 1 0

ABSOLUTELY WORST DEALER EVER WORKED FOR MANAGEMENT DOESNT CARE ABOUT THE EMPLOYEES REALLY HAS BAD BUSINESS PRACTICES I BROUGHT MY OWN CUSTOMERS IN WONT PAY ME ON MY DEALS JUST WATCH THE VIDEO OF GM WATSON YELLING AT CUSTOMERS DO NOT GO TO WORK THERE AND DO NOT BUY FROM THIS SHADY DEALER.

Add comment
Did not find what you were looking for?
 
×
You are reading about Ben Franklin Motors.
Filing a new complaint about
×